Showing posts with label Apple support. Show all posts
Showing posts with label Apple support. Show all posts

iPhone 16 Camera - Apple designers shed light on the new iPhone 16 Camera Control button


While some may pooh-pooh the iPhone 16 lineup as a boring addition to Apple's smartphone catalog, many people are excited for one single feature: the Camera Control button. Here's what Apple designers have to say about it.

Human interface designer Johnnie Manzari and senior director of product design Rich Dinh sat down with Design Tangents to discuss what it took to make the iPhone 16's new camera a reality. The interview took place in Apple's own podcast studio in Cupertino following September's "It's Glowtime" event.

Much of the interview centers on discussing Apple's design philosophy and how designers figure out what makes the cut and what doesn't.

"I think sometimes people think we have a recipe that we're trying to adhere to when we make these devices, when we think of these devices, and we really don't," Dinh says. "We really set off focusing on the customer experience, not trying to make new hardware, not trying to make new software, but really how do we move that customer experience forward and using your iPhone."

And that philosophy is reflected in the new iPhone 16 Camera Control button. Dinh points out that the button was designed to be somewhat inconspicuous, sitting flush against the device.

"...So, for day-to-day use we're hoping that the phone feels very much like your phone today in terms of how you grip it and handle it, but we've added a little chamfer in there to give that really lovely half press and full press experience with the button flush," he says.

And by designing a button that could detect both full- and half-presses, the designers realized that they could embrace the playfulness of a dedicated camera button.

"The idea that by lightly pressing on the button, you could signal to the phone that you were intending to take a capture," Manzari notes. "That led to all sorts of interesting new experiences that we started to design."


Intentionality is another thing Apple prizes. The moment you press the camera button, the interface clears, allowing for better composition of designs. This intentional removal of distractions is something the design team was most excited about.

"I'm probably more of the prosumer level photographer and being able to have Zoom control on your fingertips and have the screen really free of any obstruction to what you're composing and what you're seeing," Dinh notes. "You're making these videos of family, friends, kids, whatever, and it feels cinematic."

And, to give credit where credit is due, the pair notes that the camera button wouldn't exist without extensive collaboration across teams.

"... It's work from across the whole company, the sensor team, passing that information down into the architecture stack. And then on the design side, just trying to understand how would a professional do this? How would they do the ramps? And pulling it all together," Manzari says.

"And again... hopefully, people don't have to think about any of this. They're just getting the video that they want of their friends and family, but it's really built off this really deep collaboration across the entire company."

Source: Appleinsider

Obama Backs iPhone Searches, But Not ‘Willy-Nilly’

President Barack Obama speaks at the opening Keynote during the 2016 SXSW Music, Film + Interactive Festival at Long Center on March 11, 2016 in Austin, Texas. (Photo by Neilson Barnard/Getty Images for SXSW)
President Barack Obama believes law enforcement officials should be able to force Apple to unlock iPhones when investigating certain criminal cases, but he cautioned against “willy-nilly” searches of mobile devices.
Obama’s comments were among his most substantive on the ongoing debate about Apple’s dispute with the Justice Department, which wants the technology behemoth to unlock an iPhone used by one of the San Bernardino shooters. His administration has been trying to help bring about a resolution, but so far as failed to do so.
The White House has tried to avoid weighing in on the specifics of the case, but Obama’s comments Friday at the South By Southwest conference in Austin, Texas, make clear he believes Apple has a responsibility to unlock the device. 
"If [law enforcement officials] can't get in,” he said of iPhones, “then everyone is walking around with a Swiss bank account in their pocket."
The president warned against “fetishizing our phones above every other value,” saying “that can't be the right answer."
Notably, Obama said he comes down "way on the civil liberties side" of the debate, meaning he agrees with those who believe the data on iPhones should be protected at all costs.
But, saying his role as president means he has to turn over every possible leaf to keep Americans safe, he argued “there has to be some concessions" that allow the federal government to gain access to iPhones in the case of some criminal cases.
Still, Obama said he is intent on ensuring the federal government cannot simply go looking "willy-nilly" inside individuals’ iPhones "without oversight or probable cause.”
Though some might criticize Obama for making arguments on both sides of the debate, he contended Friday that “you cannot take an absolutist view on this.”

Source: Roll Call Newsparer

Apple's Product Launch Event Set for March 21

Apple announced Thursday its next product launch event will be March 21, one day before it squares off with federal prosecutors over the government's demand for help unlocking an encrypted iPhone.
Analysts and tech blogs are anticipating a 4-inch iPhone, a smaller iPad pro and new bands for the Apple Watch. But the company provided no details with its announcement of the event, in keeping with its usual effort to build anticipation for its new products.

An invitation sent to reporters on Thursday said only "Let us loop you in." The event will take place at Apple's 1 Infinite Loop campus in Cupertino, California.

Apple's twice-yearly product events are highly anticipated and the speculation that precedes them is rampant. The backdrop to this year's event is a high-stakes legal dispute between the FBI and the Obama administration, which has chafed at Apple's use of encryption that make its customers' data unreadable to others.
Federal authorities want Apple's help in over-riding security features on an iPhone used by one of the San Bernardino mass shooters, so the FBI can attempt to examine the phone. Apple CEO Tim Cook contends the government's demand would make other iPhones vulnerable. Both sides will make their case to a federal magistrate in Riverside on March 22.


While Apple executives say the company is continually working on increased security measures, they haven't said whether they will announce any new encryption or other safeguards at this month's event. What is more certain is a push by Apple to boost sales with new versions of some popular products.
A 4-inch iPhone would reverse an industry trend, which has turned out larger and larger screens. The most recent iPhone models have come with 4.7- or 5.5-inch screens, which have sold extremely well, particularly in Asian countries where larger phones made by Apple's rivals had been big sellers in previous years.
But with sales now starting to plateau, analysts say Apple could spark additional demand by offering an updated 4-inch iPhone alongside the bigger models. The smaller phone is expected to sell at a lower price and would appeal to those who never bought into the larger screens. In an upgrade from older 4-inch iPhones, the new model is expected to have a faster processor and features like Apple Pay, which until now has been available only on larger iPhones.
Similarly, Apple has been trying to boost sagging iPad sales by offering more sizes and models. The new iPad tablet is expected to be a 9.7-inch version of the iPad Pro, which Apple introduced last year. While the new model will be the same size as Apple's regular iPads, it's also a step back from the first iPad Pro, which has a larger, 12.9-inch screen and other features for professional users — including a thin, detachable keyboard and stylus that are sold separately.

Tablet sales from all makers are expected to fall nearly 6 percent this year, according to analysts at International Data Corp., but more people are buying new models with detachable keyboards. A longtime Apple rival, Microsoft, has seen strong demand for its Surface Pro tablets with keyboards.

‘AppleSupport’ has been tweeting like tweens

AppleSupport is open for every question on Twitter. 
Photo: Twitter
It’s only been around for about 33 hours, and it was off for nine of them, but Apple’s official support Twitter account has averaged about 1.8 tweets per minute since it premiered yesterday morning.
That amounts to a total (as of this writing) of 3,492 posts, most of which are in direct reply to iDevice users who could use a hand.
Apple launched the AppleSupport Twitter account Thursday at 10 a.m. ET with the kind of understated minimalism we’ve come to expect from the company.


And one of its first “calls” regarded a problem that we all face at one time or another: How can we escape Miley Cyrus?


Another came from a person who knows that you have to include as much detail as you possibly can in your service requests.


We aren’t sure the exact color of the tea was relevant. Still, it’s better to have too much info than not enough.
As for the helpful tweets themselves, AppleSupport tends to lead with something encouraging, like “We’ve got your back,” “No worries, we can help with that for sure,” or “Being able to read your messages is important.” And then they typically ask for a direct message or provide a link to a support site that can help.
Unfortunately for users who don’t speak English, that’s the only language AppleSupport is replying in currently. But don’t worry; they have a ready-made reply that they just paste and paste and paste:


AppleSupport currently boasts about 137,000 followers, which in our experience translates to about 100,000 actual, non-robot, non-spam humans. It’s still a lot for a day, however, and it’s by far the company’s most active page. Even CEO Tim Cook has only sent a couple hundred tweets, but he’s probably busy with those “running the company” and “arguing with the FBI” things at the moment.
So here’s your proper welcome to Twitter, Apple. It only took you 10 years.

Via: Business Insider ; Source: Cult of Mac